Privacy Policy

This privacy policy outlines how Helvetia collects, uses, and protects your personal and confidential information. It details the data gathered during account registration and usage, how that information is processed and shared, and your rights under applicable data protection laws.

1. Information We Collect from You

1.1. Registration Information

Name, address, date of birth, government ID and contact details.

1.2. Additional Information

Employment, source of funds and other KYC data as required by law.

1.3. Transaction Information

Details of payments, transfers and card activity through your account.

1.4. Merchant Information and Confidentiality

If you accept payments through us, we collect information about your business.

1.5. Maintaining Updated Information

You agree to keep the information you provide accurate and up to date.

2. Usage of Personal Information and Duration

2.1. Internal Use

For service delivery, fraud prevention and compliance obligations.

2.2. Third Party Use

Shared only with regulators, correspondent banks and vetted service providers.

3. Information Disclosure

We disclose personal data only where required by law or with your consent.

4. Cookies

See our Cookies Policy for details on how cookies are used on this site.

5. Your Rights

Access, correct, delete, restrict, port or object to processing of your data.

6. Legal Basis for Processing

Contract, legal obligation, legitimate interest or consent — whichever applies.

7. Contacting Us

Reach us via the Contact page for any privacy-related enquiries.

8. Definitions

Terms used in this policy are defined in our General Terms.

9. Updates and Amendments

We may update this policy from time to time; the latest version is always here.